I am a faculty member and some of my students are sending email to my student Omail+ account and not my Owens GroupWise email account. Why is this happening?
This usually happens when a student looks for a professor’s name in the Omail+ address book and multiple entries appear for the same individual. They may inadvertently select the faculty member's student address (firstname.lastname@example.org) instead of the faculty address (email@example.com). Faculty members may want to setup a forwarding rule in Omail so that any messages sent to their student/alumni email account are automatically forwarded to their faculty email.