Welcome back to a new semester at Owens Community College! Please review the following message regarding SPAM and Phishing email messages that you may receive in your mailbox this school year.
SPAM/Phishing email reminder:
The following are a listing of some of the recent Phishing email messages reported to the Owens Helpdesk. The large majority of these messages are caught by the Owens email firewall. With this system in place, some illicit messages still do get through. SPAM messages can be stopped by adding the sender to your "Block List". All faculty/staff can access their personal email quarantine by logging into Ozone and clicking on the tab named "Mailstore". In this email quarantine, you can review messages that have been tagged as SPAM as well as messages that have been quarantined due to being labeled as having a virus in the message. You also have an option to receive a daily report of activity in the Mailstore by selecting “Preferences” and at the “Quarantine Report Type”, select “Daily Report”. Then click the Save button to confirm the changes. You can access the user guide for the quarantine by cutting and pasting this link into your web browser: ( https://intranet.owens.edu/its/mquarantine_userguide.pdf ) or by selecting (in Ozone) the "Intranet" tab/Information Technology Services and under Email click on "M+ Quarantine User Guide. This guide will cover the function of your quarantine as well as how to setup "Block Lists" and "Allow Lists".
The most common Phishing message we tend to see still is a request to "Your mailbox is almost full" , "There's a problem with your email account", "Webmail Verification Update" or "Email Quota Limit Exceeded". These messages will likely ask for your Firstname/Lastname as well as your username/password. If you look closely at the sender email address, you will most likely notice that it is NOT an Owens email address that is sending this message to you! Owens ITS would never ask for this information. The other type of Phishing email will ask you click on a link, which will then take you to 3rd party web page. You will then be asked to enter your login/password information for your Owens email account. If you see an email like this, it is referred to as "phishing", or as definition states: The act of sending an e-mail to a user falsely claiming to be an established legitimate enterprise/institution in an attempt to scam the user into surrendering private information that will be used for identity theft. If you do receive any messages like this, please forward them as an attachment to the Helpdesk (firstname.lastname@example.org) by Right-clicking on the messages and then selecting to "Forward as an attachment" to the Helpdesk email address. If you do provide your login information in one of these messages, please contact the Helpdesk at (567)661-7120 ASAP so your password can be changed. This will prevent your account from being used to SPAM other individual's email accounts. Viewing the example messages below, you can see there is a wide variety of email's we receive (you may recognize some of them). ITS asks that you be aware of these types of messages, and if you are suspicious, please contact the Helpdesk.