What is BankMobile, and why is it important?
It is VERY IMPORTANT that you activate your refund preference through BankMobile. You must have your preference selected in order to receive your refund from Owens. It is also important that your mailing address and phone number are up to date with Owens, as to not delay the processing of your refund. You can update your address and phone number through your Ozone account.
When activating your refund preference, should you select the BankMobile Vibe account, you will be required to verify your identity. If you do not complete this important step, you will not be able to obtain a refund. If you are having trouble setting up your BankMobile Vibe account, or are not sure if your identity is verified or your contact information is correct, call BankMobile directly at 1-800-815-5376.