Owens FAQ
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What should I have ready when I call the Owens IT Help Desk?

  • Name
  • Department
  • Building and office room number
  • Extension

For Toner orders, please also include:

  • Lake Sticker number
  • Printer Model Number (Ex. HP Laserjet + numbers or Canon Imagerunner + numbers)

We use this information to improve the service we provide to the faculty and students, and to help us determine if a problem is related to a specific area of the campus.