Owens FAQ
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Will I get "credit" or a refund for printer misfeeds, low toner or other printing mishaps?

If there is a paper jam or low toner, notify the lab assistant while it is happening. The lab assistant will be able to assist you by re-printing for you without it affecting your 100 allotment. Re-prints can only be done within a thirty minute timeframe, it is important that you notify the lab assistant within thirty minutes of sending the job to the printer. No credit will be issued to your account.