Owens FAQ
Search:     Advanced search
Recent Articles
 
document Switchboard Hours
Fall Semester Extended Hours Thru Aug 26th Monday thru Thursday 7:30am - 7:30pm Friday 7:30am - 5pm Saturday 8:45am - 12:45pm Regular hours for the rest of the semester Monday thru Thursday 7:30am - 6:30pm Friday 7:30am - 5pm Open the following Saturdays: Aug 27th, Nov 19th, Dec 3rd...
26 Aug, 2016 Views: 53
document If I request an advising intervention via early alert, how does advising handle that?
Early alerts for students are sent via email to each student’s primary advisor on a daily basis whenever an alert is submitted. Please note that the student’s primary advisor is in most cases based on the student’s major. The early alert is not sent to the advisor in the department in which...
rating 24 Aug, 2016 Views: 614
document Can an early alert be submitted only if a student is doing poorly or struggling in a class?
No. An early alert can be used to provide any type of feedback to a student on his/her performance in a class. Early alert now includes a kudos function to support positive feedback for our students who are doing well in a course rather than just feedback to those students who are struggling. ...
rating 24 Aug, 2016 Views: 637
document What is Onet?
Onet was the old system that Owens used to provide users with access to on campus network storage through. Due to the vendor no longer supporting it the product it has been decommissioned. For employees, if you utilize an Owens' issued laptop you may request VPN access for off campus access...
17 Aug, 2016 Views: 1234
document Does Owens provide network storage options?
Employees Employees have access to multiple network storage options. For a complete list, including recommended guidelines and best practices please see: https://intranet.owens.edu/its/network-storage-guidelines.html Students Yes, as part of the offering from our Microsoft Office 365...
rating 17 Aug, 2016 Views: 771
document What is Microsoft OneDrive?
OneDrive is a cloud storage product offered by Microsoft. Some benefits include: Larger storage capacity (1 TB). Increased stability. Higher speed. More customization and editing options. Here is a little information from Microsoft’s OneDrive Support page: OneDrive...
17 Aug, 2016 Views: 428
document What is DreamSpark and am I eligible to use it?
Please Note: To adhere to Microsoft DreamSpark licensing, changes concerning the DreamSpark accounts have occurred. Microsoft DreamSpark is a perk that is available to current employees and students each semester who are enrolled in qualifying programs. Currently, DreamSpark accounts for eligible...
16 Aug, 2016 Views: 4018
document Where are my Shared Folders/Network Drives located on my new Active Directory System?
Accessing your Network Drives: 1. Open Windows Explorer. Right-click on the Start button and then left-click on Open Windows Explorer. Or Click on the manila folder icon in your task bar. 2. Click on Computer. 3. To access your shared network folders, click on Network(O): and...
rating 15 Aug, 2016 Views: 195
document Why was my email returned to me (SSN Rejection)?
Users will receive an automatic response generated by the College’s email service when their message has been rejected for processing due to the trigger of a Data Loss Prevention rule protecting Social Security Numbers. They will need to evaluate the message for any data that could...
rating 14 Jul, 2016 Views: 64
document What is BankMobile, and why is it important?
It is important that you activate your refund preference through BankMobile Disbursements. You can select an electronic deposit to your already existing bank account or an electronic deposit to a BankMobile Vibe Account. You must have your preference selected in order to promptly receive your...
rating 20 Jun, 2016 Views: 1855
document When can I expect my refund? Who should I contact if I have not yet received my refund?
Financial Aid refund information: Students who meet all eligibility requirements, including attendance, and who have financial aid remaining after tuition, fees, and book voucher purchases are paid, will receive a refund. Students whose aid is not ready for the first disbursement will receive...
rating 20 Jun, 2016 Views: 6882
document What is Phishing?
According to Securelist.com, "phishing is a type of Internet fraud that seeks to acquire a user’s credentials by deception. It includes theft of passwords, credit card numbers, bank account details and other confidential information." (https://www.securelist.com/en/threats/spam?chapter=85) ...
rating 08 Jun, 2016 Views: 1673
document How can I prevent email-based Malware and viruses attacks?
Owens IT has multiple systems in place to mitigate the risk of infection from Malware and virus threats; however, information security awareness will further reduce the risk of data loss and infection due to such email attacks. This guide contains tips on what to look for and examples of recent...
rating 08 Jun, 2016 Views: 10375
document Examples of Phishing/Virus emails
This notice is being sent because a large number of Owens employee mailboxes have been the target of a new phishing attempt. If you are not expecting an email and/or don't recognize the sender please do not open it or any attachment. Please delete the email immediately. If you have opened the...
rating 08 Jun, 2016 Views: 8338
document Where on campus can I print in color?
Unfortunately, we do not have color printers in common computer labs or classrooms available for students at this time. All printing is in black and white only. Note: Certain courses, such as CRT courses, require a color printer - for these classes a color printer will be provided in the...
rating 07 Jun, 2016 Views: 61
document How do I connect to Checkpoint’s SSLVPN so I can access Banner@Home?
Requirements: A Windows based PC (Apple and Linux based PCs have limited support and a different process to install the required software) The latest version of Java Runtime Engine or JDK A browser with the latest version in patches installed (some issues may be present with Google Chrome) ...
rating 06 Jun, 2016 Views: 113
document I work at Owens Community College and I would like to take classes using the Tuition Waiver. What do I do?
Review current Board of Trustee Policy regarding Tuition Waivers: https://www.owens.edu/trustees/procedures/proc3358-11-5-35.pdf Determine eligibility and percentage of cost covered based on your employment status. Please note the language below regarding the time frame to submit a Tuition...
rating 04 May, 2016 Views: 4922
document I was contacted by EdFinancial. Who are they?
Owens Community College is partnering with a company called EdFinancial to counsel students who borrowed federal student loans while enrolled at Owens. EdFinancial will work with students to identify the best repayment option for their particular situation and will help the students connect with...
rating 04 May, 2016 Views: 945
document Is child care available at Owens Community College?
Yes! The YMCA Child Development Center at Owens C.C. cares for children 6 weeks-12 years of age. Openings currently exist for all age groups and enrollment tours are encouraged for all who are interested. The center is open to students, faculty and community. The hours of operation are 6:30-6:00...
rating 04 May, 2016 Views: 1139
document What is a 1098-T, who gets it and why does the college ask for my Social Security Number?
Why does the College ask for my Social Security Number? With respect to admission, registration and financial aid, Owens Community College collects social security numbers from its students for the following reasons; For use in processing admission applications, for purposes of identification...
rating 04 May, 2016 Views: 14307
document What is Oserve? How can I get in touch with Oserve?
Oserve is the customer service office for Financial Aid, Records and Student Accounts. If you have questions about a hold on your account, a registration error, how to order a transcript, when your bill is due, or what requirements must be met in order to receive financial aid, Oserve is the place...
rating 04 May, 2016 Views: 1890
document How do I get in touch with my academic advisor to talk about classes/majors or careers?
Log on to your Ozone account and select ‘My Advisor’ to view the name and contact information for your academic advisor. Or call (567) 661-2387 for the Toledo campus, (567) 429-3509 for the Findlay campus, or (567) 661-2732 for the Learning Center Downtown Toledo.
rating 04 May, 2016 Views: 1236
document Did you get my High School or College Transcript?
Log in to your Ozone account and select ‘My Required Documents’ to see if it has been received. Email questions to transfer@owens.edu from your Owens email account.
rating 04 May, 2016 Views: 1209
document What does it mean to be selected for verification for financial aid?
Some FAFSA applicants are selected for review in a process called verification. The verification process will ensure that your financial eligibility is based on the correct information by requesting documentation to confirm the information provided on the FAFSA. Any corrections that need to be...
rating 04 May, 2016 Views: 1397
document What can I do if I lost my job or have other special circumstances that make the information on the FAFSA not reflective of my current financial situation?
The Office of Financial Aid can take into account certain special circumstances, which may affect your aid eligibility. These may include: Loss of untaxed income (such as Social Security benefits, child support, or Workers Compensation); Loss of one-time income received in the prior year (must...
rating 04 May, 2016 Views: 5670