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document Can I use an outside caterer?
Yes! AVI Food Services is no longer the exclusive caterer for events on campus. If you decide to forgo the use of AVI for your catering needs, please keep in mind that all outside caterers need to be approved prior to serving food on campus. If you would like to use a company that is not...
rating 18 Oct, 2017 Views: 1990
document Where can I go to see if my classes transfer between colleges?
Contact the Transfer Advisors for more information! Or visit Transferology.com to search whether or not your classes transfer from college to college!
rating 18 Oct, 2017 Views: 1094
document What is the Owens Tuition Guarantee?
At Owens Community College, your success is our mission. Whether you are working on your degree to get a new job, to get a better job or to transfer to a four-year college or university, we want to help you succeed. To help you reduce the time and cost of achieving an associate degree, we've...
rating 18 Oct, 2017 Views: 483
document How do I access the email archives?
1. Navigate to https://archive.owens.edu in your browser. 2. Login using your full Owens email address and your universal password. Once in the archive you may search through emails as you would through Outlook.
rating 12 Oct, 2017 Views: 940
document How do I find out what version of Windows I have?
1. Click Start. 2. Right Click Computer. 3. Click Properties. 4. A screen will come up with your computer's system properties. The version of Windows you have will be listed near the top under "Windows edition."
rating 12 Oct, 2017 Views: 2730
document How can I arrange a conference call with off-campus participants?
Owens Community College has a "conference bridge" which can be used to arrange conference calls with off-campus participants. For details on reserving and how to use please contact the switchboard at x7000 or email at 'switchboard@owens.edu'.
12 Oct, 2017 Views: 14
document What kind of support does the Owens IT Help Desk offer?
Purpose and Responsibilities of the IT Help Desk The purpose of the IT Help Desk is to provide technology support for students, staff and faculty at Owens Community College. The IT Help Desk assists students, staff and faculty with accessing Ozone, Blackboard, email, and the Common Computer...
11 Oct, 2017 Views: 2137
document Right-click Taskbar items
Right-clicking an item in the Taskbar brings up application specific functions. For example, right-clicking on Outlook brings up options without having to bring up the Main Application Window to access them. This is very handy if the application is minimized.
rating 11 Oct, 2017 Views: 1188
document I have multiple email accounts at Owens Community College. Can you tell me what each is used for?
If you are a faculty/staff member your email account will be: firstname_lastname@owens.edu. This account can be accessed using the desktop Outlook email client or Employee Email Web Access from the Ozone portal (internet). If you are an alumni or student as well, your email address would be:...
11 Oct, 2017 Views: 1944
document How do I enable/disable Clutter in Outlook?
What is the purpose of the Clutter feature? Clutter is a feature in Office 365 designed to help you focus on the most important messages by moving lower priority messages from your Inbox folder to the folder named 'Clutter'. Clutter learns from your actions to determine the messages you are...
rating 11 Oct, 2017 Views: 20
document How do I add Outlook to my mobile device?
Please call the IT Help Desk at 567-661-7120 so we can set up an appointment for you to have the apps added to your mobile device. Outlook is not able to be set-up immediately, please allow at least 24 hours from the time you call for configuration.
rating 11 Oct, 2017 Views: 751
document How do I wake my computer from sleep/standby mode?
You can wake your computer from sleep/standby simply by pressing a key on your keyboard. After 15-20 seconds you should see the instruction to press "ctrl+alt+del" on your screen. You will be prompted to enter your username and password after you press these buttons. You should now be back were...
11 Oct, 2017 Views: 1390
document I have moved the mouse or pressed a key on my keyboard, yet my computer is still not awake. What can I do?
After moving the mouse or pressing a key on the keyboard, we expect a computer to wake up within 30 seconds. If you are not presented with a login screen, you can perform these steps: Check that your monitor is turned on. Typically a monitor will display an amber or green light when it is...
11 Oct, 2017 Views: 1619
document I am being asked to order Toner Supplies by someone outside of Owens. Is this a fraud?
All orders for printer/copier toner are placed through the Help Desk. You will not be called directly to place a toner order. Owens has a contract with Lake Business Products to maintain all copiers and printers (with very few exceptions). If someone calls asking if you are the person...
11 Oct, 2017 Views: 1596
document How can I start/stop having Owens contact me for emergencies and class cancellations?
1. Log into my.owens.edu using your universal username and password. 2. Then click Manage My Owens Alerts under My Personal Information. 3. This will take you to the Contact information page: 4. Check to make sure the phone numbers listed are up to date and pick one to be your...
rating 10 Oct, 2017 Views: 930
document Where can I find assistance for Pearson Writer?
Support for Pearson Writer can be found on their website: http://www.pearsonhighered.com/writer/
10 Oct, 2017 Views: 815
document How do I apply for financial aid?
For complete information on how to apply for financial aid please visit the Owens Financial Aid website by clicking HERE.
rating 10 Oct, 2017 Views: 2030
document I don't have Microsoft Office so I can't (open my syllabus, type a paper). What can I do?
*Disclaimer: Owens is not responsible for personally owned devices or software. Download software at your own risk. For safe computing, always download software from reputable sites. Office 365 - which contains most of the popular office programs including Word and Excel is available for...
10 Oct, 2017 Views: 1473
document What is Office 365?
*Disclaimer: Owens is not responsible for personally owned devices or software. Download software at your own risk. For safe computing, always download software from reputable sites. Office 365 is a suite of popular Microsoft business software and is available for free to active Owens students,...
rating 10 Oct, 2017 Views: 1067
document How do I install Microsoft Office 365 on multiple computers?
*Disclaimer: Owens is not responsible for personally owned devices or software. Download software at your own risk. For safe computing, always download software from reputable sites. Information concerning installing Microsoft Office 365 on multiple computers can be found:...
rating 10 Oct, 2017 Views: 10576
document Where can I go for help with FAFSA (Financial Aid)?
Campus Office Website & Phone Number: Oserve Toledo Campus: 1-567-661-7378 or 1-800-GO-OWENS, Ext 7378 FAFSA on the Web 1. You can Browse Help to find answers to your questions online. 2. Live Help Monday through Friday: 8:00 a.m. - 11:59 p.m. (Eastern Time) Not available on...
rating 10 Oct, 2017 Views: 1403
document Switchboard Hours
Fall weekly Hours thru August 26, 2017 Monday thru Thursday 8:00 a.m. - 7:00 p.m.; Friday 8:00 a.m. - 5 p.m.; Saturdays (August 5, 12, 19 and 26) 8:45 a.m. - 12:45 p.m.; & Sundays Closed Regular hours for the rest of the semester thru December 9 Monday 7:45 a.m. - 7:15 p.m.; Tuesday...
09 Oct, 2017 Views: 57
document What types of crisis and/or mental health services are available at Owens?
Consultation, mental health assessment, counseling, crisis intervention/support, educational outreach, and prevention services are available through Counseling Services. For more information, please visit https://www.owens.edu/counseling/.
rating 03 Oct, 2017 Views: 1721
document How do I apply for graduation, and when should I apply? How will I know if I am approved to graduate?
Graduation application dates are posted on the Records website; deadlines and fees apply. You must register for your final semester of classes before submitting the Graduation Application via Ozone. It is also suggested that you run a Degree Evaluation via Ozone to ensure you have met all program...
rating 03 Oct, 2017 Views: 1545
document What is the difference between full-time and part-time status?
The difference between full-time and part-time status is determined by the number of credits a student takes in any given semester. Full-time students are enrolled in 12 credits or more; part-time students are enrolled in fewer than 12 credits. In most cases, a student must take at least 15 credit...
rating 03 Oct, 2017 Views: 1641