What should I do if I suspect my Owens computer has a virus?

**Please remember that if you suspect your computer is infected, take action immediately!  Postponing action for any reason could result in a large loss of data.***

 

 

1. Immediately unplug your network cable from either the back of the computer or the wall. You can verify that the network cable is unplugged by trying to view a website in your browser window. If the network cable is unplugged, you shouldn’t be able to get to any websites.

2. Shut down your computer.

3. Call the Help Desk (567)661-7120 for further instructions.



Article ID: 437
Last updated: 14 Nov, 2013
Revision: 5
Information Technology Services -> Kaspersky Security (Anti-Virus) Software -> What should I do if I suspect my Owens computer has a virus?
https://www2.owens.edu/faq/entry/437/