It is VERY IMPORTANT that you activate your refund preference through Higher One. Even if you do not plan to use the Higher One card for your refund, you must have your preference selected to receive your refund from Owens. It is also important that your mailing address and phone number are up to date with Owens, as to not delay the processing of your refund. You can update your address and phone number through your Ozone account.
Please note, if you do not activate your refund preference, you should keep your Higher One card in a safe place. If you are in need of a refund in the future, perhaps for a canceled class, you will need to activate your refund preference in order to obtain a refund from the College. There is a $25 replacement card fee if you need to order a new card.
When activating your Higher One card, be sure and verify your identity. If you do not complete this important step, you will not be able to obtain a refund. If you are having trouble setting up your Higher One account, or are not sure if your identity is verified or your contact information is correct, call Higher One directly at 1-800-815-5376.