What should I have ready when I call the Owens IT Help Desk?
Building and office room number
For Toner orders, please also include:
Lake Sticker number
Printer Model Number (Ex. HP Laserjet + numbers or Canon Imagerunner + numbers)
We use this information to improve the service we provide to the faculty and students, and to help us determine if a problem is related to a specific area of the campus.
Article ID: 191
Last updated: 27 Sep, 2013
Information Technology Services -> Help Desk -> What should I have ready when I call the Owens IT Help Desk? https://www2.owens.edu/faq/entry/191/