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document How do I take a screenshot (picture of my computer screen) using Windows Vista or Windows 7?
1. Click the window you would like to capture. 2. Press Alt + Print Screen (Print Scrn) by holding down the Alt key and then pressing the Print Screen key. The Print Screen key is near the upper-right corner of your keyboard. (Depending on the type of keyboard you have, the exact key names on...
rating 19 Nov, 2013 Views: 30975 Comments: 0
document How do I switch displays from the monitor to projector? (Or Computer Only, Projector and Monitor, Two Monitors)
1. While holding down the Windows key, press and release the P key. 2. Click on the Display option you would like to use. (Chose Duplicate to show the same image from the computer on the projection screen.) Note: You can also navigate by using the left/right arrow keys and then...
rating 27 Oct, 2014 Views: 27219 Comments: 0
document How do I take a screenshot (picture of my computer screen) using Windows XP?
1. Click on the window you would like to capture. 2. Press Ctrl + Print Screen (Print Scrn) by holding down the Ctrl key and then pressing the Print Screen key. The Print Screen key is near the upper-right corner of your keyboard. (Depending on the type of keyboard you have, the exact key...
rating 19 Nov, 2013 Views: 22087 Comments: 0
document What is a 1098-T, who gets it and why does the college ask for my Social Security Number?
Why does the College ask for my Social Security Number? With respects to admission, registration and financial aid, Owens Community College collects social security numbers from its students for the following reasons; For use in processing admission applications, for purposes of...
rating 02 Dec, 2013 Views: 12420 Comments: 0
document Can I modify the wording of the automated email notification that students receive?
No. That functionality does not exist within the system. However, you can add personal remarks in the comment box on the referral form. These comments will appear in the email to students.
rating 13 Jun, 2014 Views: 11787 Comments: 0
document How do I download and install free software from Microsoft's DreamSpark website?
DreamSpark is an online store that provides access to a number of software packages through our paid membership in DreamSpark. Please Note: To adhere to Microsoft DreamSpark licensing, changes concerning the DreamSpark accounts have occurred. *Disclaimer: Owens is not responsible for...
26 Jan, 2015 Views: 10903
document What is a financial aid book voucher, how do I check if I have one, and how do I use it?
Book Vouchers Financial aid recipients who are expected to have funds remaining after tuition costs are covered can use the excess to purchase or rent books and to purchase supplies from the Owens Bookstore using a book voucher. The student can only use the book voucher for books and supplies...
rating 21 May, 2014 Views: 6481 Comments: 0
document I was dropped for non-payment and readmitted, when will my classes be available again in Blackboard?
It can take several hours before classes are available in Blackboard after being readmitted to classes. If it has been several hours since an Oserve Advocate has readmitted you, and your classes are still not in Blackboard, please call the IT Help Desk at 567-661-7120 or email helpdesk@owens.edu. ...
rating 17 Sep, 2014 Views: 6441
document How much is my bill? When is it due? How can I pay?
May 12, 2014 is the due date for Summer 2014 balances. August 11, 2014 is the due date for Fall 2014 balances. January 5, 2015 is the due date for Spring 2015 balances. Owens Community College does NOT send paper bills. You must check your Ozone account, under “Account Summary by Term” to...
rating 21 May, 2014 Views: 5041 Comments: 0
document How many credits do I need to be considered a part-time or full-time student
Any student taking less than full-time or 12 credit hours is considered a part-time student at the college. Any student taking between 12-16 credit hours is considered a full-time student at the college.
rating 25 Jun, 2014 Views: 5038 Comments: 0
document What can I do if I lost my job or have other special circumstances that make the information on the FAFSA not reflective of my current financial situation?
The Office of Financial Aid can take into account certain special circumstances, which may affect your aid eligibility. These may include: Loss of untaxed income (such as Social Security benefits, child support, or Worker's Compensation); Loss of one-time income received in the prior year...
rating 21 May, 2014 Views: 5011 Comments: 0
document How do I know if I am considered an independent student for financial aid purposes?
In order to be considered as an independent student for purposes of financial aid, you must be able to answer yes to at least one of the following questions (for the 2014-2015 aid year): 1. Were you born before January 1, 1991? 2. As of today, are you married? (Also answer "Yes" if you are...
rating 21 May, 2014 Views: 4854 Comments: 0
document Why doesn't the Log in button work? I enter my username and password to log in to Ozone and click the Login button, but nothing happens.
*Disclaimer: Owens is not responsible for personally owned devices or software. Download software at your own risk. For safe computing, always download software from reputable sites. We have received many calls concerning the Login button on the Ozone Login page not working in Internet Explorer,...
22 Aug, 2014 Views: 4791
document How can I prevent encryption viruses such as 'Cryptolocker' and 'Cryptowall'?
ITS Cybersecurity Update: Dear Owens community, Recently a new type of virus, known as "Cryptolocker" and "Cryptowall", has been infecting Owens workstations. Its goal is to encrypt all files on both the local workstation and any user-accessible network drives. The objectives of the virus are...
rating 12 Jun, 2014 Views: 4753 Comments: 0
document How can I prevent email-based Malware and viruses attacks?
Owens IT has multiple systems in place to mitigate the risk of infection from Malware and virus threats; however, information security awareness will further reduce the risk of data loss and infection due to such email attacks. This guide contains tips on what to look for and examples of recent...
rating 02 Apr, 2014 Views: 4718 Comments: 0
document What is the difference between the A.S., A.A., A.A.S., and A.A.B. degrees?
Associate of Science (A.S.) and Associate of Arts (A.A.) degrees are designed to prepare a student for transfer to a 4-year institution to pursue their bachelor's degree. Associate of Applied Science (A.A.S.) and Associate of Applied Business (A.A.B.) degrees are "career" programs which prepare...
rating 21 Feb, 2014 Views: 4420 Comments: 0
document I work at Owens Community College and I would like to take classes using the Tuition Waiver. What do I do?
Review current Board of Trustee Policy regarding Tuition Waivers: https://www.owens.edu/trustees/procedures/proc3358-11-5-35.pdf Determine eligibility and percentage of cost covered based on your employment status. Please note the language below regarding the time frame to submit a Tuition...
rating 21 May, 2014 Views: 4399 Comments: 0
document What are the deadlines for dropping classes and obtaining a refund?
Visit the Owens homepage at www.owens.edu. Click on Class Schedule, and using your course CRN (course registration number) look for your specific class. You will be able to view add and drop deadlines, as well as all refund deadlines for your specific course. If you drop all classes for a...
rating 15 Jan, 2013 Views: 4177 Comments: 1
document Examples of Phishing/Virus emails
This notice is being sent because a large number of Owens employee mailboxes have been the target of a new phishing attempt. If you are not expecting an email and/or don't recognize the sender please do not open it or any attachment. Please delete the email immediately. If you have opened...
rating 16 Apr, 2014 Views: 3800 Comments: 0
document What is DreamSpark and am I eligible to use it?
Please Note: To adhere to Microsoft DreamSpark licensing, changes concerning the DreamSpark accounts have occurred. Microsoft DreamSpark is a perk that is available to current employees and students each semester who are enrolled in qualifying programs. Dreamspark accounts currently expire at the...
16 Oct, 2014 Views: 2950
document When can I expect my refund? Who should I contact if I have not yet received my refund?
Financial Aid refund information: Students who meet the freeze date and attendance requirements, and who have financial aid remaining after tuition, fees, and book voucher purchases are paid, will receive a refund. Students whose aid is not ready for the first disbursement will receive their...
rating 23 Jan, 2015 Views: 2898 Comments: 0
document How do I display the menu bar (File, Edit, View, Tools, etc.) in Firefox?
Click here for the instructional video! 1. Click on Firefox. 2. Click Options. 3. Click Menu Bar. 4. Menu Bar will appear at the top of the page.
rating 23 Jul, 2014 Views: 2801 Comments: 0
document My username is supposed to be my first name underscore last name (firstname_lastname). How do I make an underscore?
19 Sep, 2012 Views: 2593
document What can I do using Ozone?
Add/Drop Classes View/Print Class Schedule View/Pay Bill Set Up Deferred Payment Plan View Financial Aid Awards, Requirements, Messages, or Book Voucher information View Transcript Request a Transcript Change My Address, Phone Number,...
rating 15 Jan, 2013 Views: 2576 Comments: 0
document What should I do if my classes are not showing up on Blackboard?
Most classes do not show up on Blackboard until the actual day when the class is scheduled to start. It is possible that your classes will not show up until the actual scheduled time of the class. If your instructor has notified you that the class is available, try logging out of Blackboard and...
rating 15 May, 2014 Views: 2517