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document How do I take a screenshot (picture of my computer screen) using Windows XP?
1. Click on the window you would like to capture. 2. Press Ctrl + Print Screen (Print Scrn) by holding down the Ctrl key and then pressing the Print Screen key. The Print Screen key is near the upper-right corner of your keyboard. (Depending on the type of keyboard you have, the exact key...
rating 19 Nov, 2013 Views: 885153
document How do I take a screenshot (picture of my computer screen) using Windows Vista or Windows 7?
1. Click the window you would like to capture. 2. Press Alt + Print Screen (Print Scrn) by holding down the Alt key and then pressing the Print Screen key. The Print Screen key is near the upper-right corner of your keyboard. (Depending on the type of keyboard you have, the exact key names on...
rating 19 Nov, 2013 Views: 199513
document How do I switch displays from the monitor to projector? (Or Computer Only, Projector and Monitor, Two Monitors)
1. While holding down the Windows key, press and release the P key. 2. Click on the Display option you would like to use. (Chose Duplicate to show the same image from the computer on the projection screen.) Note: You can also navigate by using the left/right arrow keys and then...
rating 27 Oct, 2014 Views: 184457
document How many credits do I need to be considered a part-time or full-time student
Any student taking less than full-time or 12 credit hours is considered a part-time student at the college. Any student taking between 12-16 credit hours is considered a full-time student at the college.
rating 25 Jun, 2014 Views: 56279
document What is the difference between the A.S., A.A., A.A.S., and A.A.B. degrees?
Associate of Science (A.S.) and Associate of Arts (A.A.) degrees are designed to prepare a student for transfer to a 4-year institution to pursue their bachelor's degree. Associate of Applied Science (A.A.S.) and Associate of Applied Business (A.A.B.) degrees are "career" programs which prepare...
rating 21 Feb, 2014 Views: 38912
document What is a financial aid book voucher, how do I check if I have one, and how do I use it?
Financial aid recipients who are expected to have funds remaining after tuition costs are covered can use the excess to purchase or rent books and to purchase supplies from the Owens Bookstore using a book voucher. For more information, click here.
rating 28 Sep, 2016 Views: 25129
document How do I download and install free software from Microsoft Imagine's website?
Microsoft Imagine is an online store that provides access to a number of software packages through our paid membership in the program. Please Note: To adhere to Microsoft Imagine licensing, changes concerning the MS Imagine accounts have occurred. *Disclaimer: Owens is not responsible for...
24 Mar, 2017 Views: 23069
document Why is my email going directly to the deleted items folder in Outlook?
Symptom When you are utilizing the Ignore feature in Outlook, messages are automatically moved to the Deleted Items folder. Cause This problem occurs when you select Ignore on an email message and then a later message from that thread comes into your mailbox. Outlook deletes the email and...
rating 14 Oct, 2015 Views: 19914
document Shortcut Keys for Moving the Insertion Point
Ctrl + End Move the insertion point to the end of the document. Ctrl + Home Move the insertion point to the beginning of the document. Ctrl + left arrow Move the insertion point to the next word to the left. ...
rating 09 May, 2013 Views: 19154
document Why doesn't the Log in button work? I enter my username and password to log in to Ozone and click the Login button, but nothing happens.
*Disclaimer: Owens is not responsible for personally owned devices or software. Download software at your own risk. For safe computing, always download software from reputable sites. We have received many calls concerning the Login button on the Ozone Login page not working in Internet Explorer,...
25 Aug, 2017 Views: 18104
document How can I prevent email-based Malware and viruses attacks?
Owens IT has multiple systems in place to mitigate the risk of infection from Malware and virus threats; however, information security awareness will further reduce the risk of data loss and infection due to such email attacks. This guide contains tips on what to look for and examples of recent...
rating 08 Jun, 2016 Views: 17324
document What is a 1098-T, who gets it and why does the college ask for my Social Security Number?
Why does the College ask for my Social Security Number? With respect to admission, registration and financial aid, Owens Community College collects social security numbers from its students for the following reasons; For use in processing admission applications, for purposes of identification...
rating 04 May, 2016 Views: 17268
document Can I modify the wording of the automated email notification that students receive?
No. That functionality does not exist within the system. However, you can add personal remarks in the comment box on the referral form. These comments will appear in the email to students.
rating 13 Jun, 2014 Views: 15782
document What is my username and password?
Your full first name, underscore, full last name: jonathon_doe. Some usernames will have a number following the last name due to students having popular name (example: jonathon_doe2). To verify your username, click here. Your initial password is your two-digit birth day, two digit birth year,...
12 Mar, 2015 Views: 15416
document How do I unmute sound on my computer?
1. When sound is muted your taskbar speaker will look like this. 2. Right-click the speaker. 3. Click Open Volume Mixer. 4. Click the muted speaker at the bottom of the Volume Mixer - Speakers window. 5. Your Volume Mixer speaker will look like this after sound is unmuted. ...
rating 05 Mar, 2015 Views: 15188
document Examples of Phishing/Virus emails
This notice is being sent because a large number of Owens employee mailboxes have been the target of a new phishing attempt. If you are not expecting an email and/or don't recognize the sender please do not open it or any attachment. Please delete the email immediately. If you have opened the...
rating 08 Jun, 2016 Views: 13844
document How do I install Microsoft Office 365 on multiple computers?
*Disclaimer: Owens is not responsible for personally owned devices or software. Download software at your own risk. For safe computing, always download software from reputable sites. Information concerning installing Microsoft Office 365 on multiple computers can be found:...
rating 10 Oct, 2017 Views: 10576
document I was dropped for non-payment and readmitted, when will my classes be available again in Blackboard?
It can take several hours before classes are available in Blackboard after being readmitted to classes. If it has been several hours since an Oserve Advocate has readmitted you, and your classes are still not in Blackboard, please call the IT Help Desk at 567-661-7120 or email helpdesk@owens.edu. ...
rating 23 Aug, 2017 Views: 10567
document My username is supposed to be my first name underscore last name (firstname_lastname). How do I make an underscore?
19 Sep, 2012 Views: 9916
document When can I expect my refund? Who should I contact if I have not yet received my refund?
Financial Aid refund information: Students who meet all eligibility requirements, including attendance, and who have financial aid remaining after tuition, fees, and book voucher purchases are paid, will receive a refund. Students whose aid is not ready for the first disbursement will receive...
rating 26 Aug, 2017 Views: 9593
document How can I prevent encryption viruses such as 'Cryptolocker' and 'Cryptowall'?
ITS Cybersecurity Update: Dear Owens community, Recently a new type of virus, known as "Cryptolocker" and "Cryptowall", has been infecting Owens workstations. Its goal is to encrypt all files on both the local workstation and any user-accessible network drives. The objectives of the virus are...
rating 25 Aug, 2017 Views: 9544
document How do I recover my product key from MSDNAA/DreamSpark purchases prior to Summer 2013 semester?
Owens current DreamSpark store was created during the Summer 2013 semester. The previous DreamSpark store license has expired and is no longer available to Owens. If you have lost a keycode from the previous store (purchases prior to the Summer 2013 semester) search your emails for the receipt....
24 Mar, 2017 Views: 9396
document How do I display the menu bar (File, Edit, View, Tools, etc.) in Firefox?
Click here for the instructional video! 1. Click on Firefox. 2. Click Options. 3. Click Menu Bar. 4. Menu Bar will appear at the top of the page.
rating 23 Jul, 2014 Views: 8632
document How much is my bill? When is it due? How can I pay?
August 14, 2017 is the due date for Fall 2017 balances. Owens Community College does NOT send paper bills. From your Ozone account, check your 'Financial Info' tab to view your semester balance. By the semester due date students must be paid in full, have a Deferred Payment Plan in place and...
rating 26 Aug, 2017 Views: 8026
document What should I do if my classes are not showing up on Blackboard?
Most classes do not show up on Blackboard until the actual day when the class is scheduled to start. It is possible that your classes will not show up until the actual scheduled time of the class. If your instructor has notified you that the class is available, try logging out of Blackboard and...
rating 23 Aug, 2017 Views: 7057