Owens FAQ
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Where can I go for help with FAFSA (Financial Aid)?

15 Jun, 2013

Campus Office Website
& Phone Number:

Oserve
Toledo Campus: 1-567-661-7378 or 1-800-GO-OWENS, Ext 7378

 

FAFSA on the Web

1.  You can Browse Help to find answers to your questions online.

2.  Live Help  

Monday through Friday:
8:00 a.m. - 11:59 p.m.
(Eastern Time)

Not available on Saturdays, Sundays and federal holidays.

 

3.  You can call at 1-800-4-FED-AID (1-800-433-3243) or 319-337-5665.

If you are hearing impaired call the TTY line at 1-800-730-8913.

Monday through Friday:
8:00 a.m. - 11:59 p.m.
(Eastern Time)

Not available on Saturdays, Sundays and federal holidays.

You can use their automated telephone services to get recorded information and conduct some business 24 hours a day.

 

Email

Use the online form to ask your question, send them your comments, or alert them to a technical issue you are having. One of their customer service representatives will reply back via e-mail. Or, if you prefer, you can e-mail them at FederalStudentAidCustomerService@ed.gov

You can e-mail anytime. They will respond within one day, except for Sundays and federal holidays.