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I am a faculty member and some of my students are sending email to my student Omail+ account and not my Owens GroupWise email account. Why is this happening?

Article ID: 73
Last updated: 11 Feb, 2014
Revision: 3
Views: 593

This usually happens when a student looks for a professor’s name in the Omail+ address book and  multiple entries appear for the same individual.  They may inadvertently select the faculty member's student address (firstname_lastname@student.owens.edu) instead of the faculty address (firstname_lastname@owens.edu).  Faculty members may want to setup a forwarding rule in Omail so that any messages sent to their student/alumni email account are automatically forwarded to their faculty email.

Also listed in
folder Information Technology Services -> Omail+ Student Email

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