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Why does my computer crash randomly, show a blue screen, and restart?

Article ID: 477
Last updated: 06 Feb, 2014
Revision: 1
Views: 2350

ITS has been receiving reports of random computer crashes followed by a blue warning screen displaying information about a memory error, after which the computer will restart. We are still investigating this, but have found this occurs when Google Chrome is running. This may not occur when the browser is first started.

If you are experiencing this issue, please use Firefox or Internet Explorer until this issue is resolved.

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