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My Desktop icons are missing. How do I get them back?
If you’re missing icons like Banner or OnBase, you may need to refresh ZenWorks, which places these icons on your Desktop. These are any icon with a small Z in lower left corner. To refresh ZenWorks, please follow these steps:
If this does not work, you may be able to restore these icons by logging out of ZenWorks and logging back in. To do this, please follow these steps:
If the problem persists, please call the Help Desk at 567-661-7120.