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My email messages aren’t in the same location as my GW “live” email.

Article ID: 379
Last updated: 19 Jul, 2013
Revision: 1
Views: 268

NetMail Archive by default runs it process to archive any records 10 days after it’s received into your GW “live” mail.  It then takes a “snapshot” of the record and saves it in that location in your archives.  If you move messages in GW after ten days in your GW mailbox, the archived message still remains where it was saved on that 10th day.  Your archived messages cannot be moved once they are processed. 

Also listed in
folder Information Technology Services -> GroupWise Email -> NetMail Archive Reference Guide

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