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What should be done if a proxy forgets the PIN?

Article ID: 268
Last updated: 11 Feb, 2014
Revision: 2
Views: 322

Go to the Proxy Login page. Enter the email address used to establish your account and click on the Forgot PIN button. An email will be sent to your email address with a unique link and temporary password. You will use this temporary password as the Old PIN in the PIN reset process.

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How do parents or others gain Proxy Access?     What to do if a proxy receives the message: Your PIN has been...