It is VERY IMPORTANT that you activate your Higher One card. Even if you do not plan to use the card for your refund preference, you must have the account set up in order to receive your refund from Owens. It is also important that your mailing address and phone number are up to date with Owens, as to not delay the processing of your refund. You can update your address and phone number through your Ozone account.
Please note, if you do not activate your card, you should keep it in a safe place. If you are in need of a refund in the future, perhaps for a canceled class, you will need to activate your card in order to obtain a refund from the College. There is a $25 replacement card fee if you need to order a new card.
When activating your Higher One card, be sure and verify your identity. If you do not complete this important step, you will not be able to obtain a refund. If you are having trouble setting up your Higher One account, or are not sure if your identity is verified, call Higher One directly at 1-800-815-5376.