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What should I have ready when I call the Owens IT Help Desk?

Article ID: 191
Last updated: 27 Sep, 2013
Revision: 3
Views: 493
  • Name
  • Department
  • Building and office room number
  • Extension

For Toner orders, please also include:

  • Lake Sticker number
  • Printer Model Number (Ex. HP Laserjet + numbers or Canon Imagerunner + numbers)

We use this information to improve the service we provide to the faculty and students, and to help us determine if a problem is related to a specific area of the campus.

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How can I contact the Owens IT Help Desk?     What kind of support does the Owens IT Help Desk offer?