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Where can I get help for Pearson's MyMathLab/MyITLab/MyLab and Mastering?

Article ID: 120
Last updated: 08 Jul, 2019
Revision: 7
Views: 5501


For Pearson's online support:

  1. Go to https://support.pearson.com/getsupport/
  2. Select a topic.
  3. If this does not help, click on Contact Us at the top of the page.


To speak with a Pearson support representative:

  1. Go to https://support.pearson.com/getsupport/s/contactsupport
  2. Fill out the requested information
  3. Once the information is provided, the user will be given a case number and directed to the customer support line that can best address the reported issue. 

  • Representative Locator:  For Educators who are interested in learning more about MyLab and Mastering products
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