Owens FAQ
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Printing
 
document How do I change my printer settings for color to black and white printing?
Click the Start button and then click Control Panel. Click Devices and Printers. Left-click on the printer icon that represents the printer you would like to set-up and then right-click on Printing Preferences. On the Basic Settings tab, select the “Color Mode” drop...
27 Jan, 2017 Views: 785
document Ricoh Trac User Guide
The Ricoh Trac User Guide is attached below.
20 May, 2014 Views: 2652
document How do I confirm my Department ID/Password when printing?
When printing from an administrative computer, users are often prompted with a Confirm Department ID and Password box. Sometimes this can be hidden behind other windows - to find it, try minimizing all open windows. To print, enter your department ID (the same code you would use to make copies...
02 Mar, 2015 Views: 1524
document I am being asked to order Toner Supplies by someone outside of Owens. Is this a fraud?
All orders for printer/copier toner are placed through the Help Desk. You will not be called directly to place a toner order. Owens has a contract with Lake Business Products to maintain all copiers and printers (with very few exceptions). If someone calls asking if you are the person...
11 Oct, 2017 Views: 1597
document How do I load new paper into the Password Reset Kiosks' printers?
1. Hit the black button to open printed. 2. Remove old paper roll. 3. Place new paper roll into printer with shiny side facing up (See video). 4. Close printer lid.
15 Aug, 2014 Views: 1163
document How do I change my printer settings so my Department ID auto-fills into the printer dialog box?
1. Click the Start button and then click Control Panel. 2. Click Devices and Printers. 3. Left-click on the printer icon that represents the printer you would like to set-up and then right-click on Printer Properties. 4. Click the Device Settings tab. 5. Click on the...
01 Feb, 2016 Views: 908