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document How can I prevent encryption viruses such as 'Cryptolocker' and 'Cryptowall'?
ITS Cybersecurity Update: Dear Owens community, Recently a new type of virus, known as "Cryptolocker" and "Cryptowall", has been infecting Owens workstations. Its goal is to encrypt all files on both the local workstation and any user-accessible network drives. The objectives of the virus are...
rating 12 Jun, 2014 Views: 4014 Comments: 0
document How do I clear my browsing history in Internet Explorer?
Click Here to watch the instructional video! 1. Click Tools. 2. Select Internet Options. 3. Click Delete. 4. Make sure Preserve Favorites Website data, Temporary Internet files, Cookies, History, and Passwords are checked. Click Delete. 5. Click OK. ...
rating 19 Nov, 2013 Views: 1600 Comments: 0
document How do I find my IP address?
1. Click the Start button. 2. Click All Programs. 3. Click Accesories. 4. Click Command Prompt. ​ 5. Type ipconfig and press Enter. 6. Find IPv4 Address and look for the number to the right. Ex. 192.233.105.255 7. Either type exit and...
rating 19 Nov, 2013 Views: 667 Comments: 0
document How do I find out what version of Windows I have?
1. Click Start. 2. Right Click My Computer. 3. Click Properties. 4. Click on the General tab and look under System to find what version of Windows you have.
rating 19 Nov, 2013 Views: 1058 Comments: 0
document How do I install or remove individual Microsoft Office programs and components?
*Disclaimer: Owens is not responsible for personally owned devices or software. Download software at your own risk. For safe computing, always download software from reputable sites. Support for installing or removing Microsoft Office programs or components can be found:...
rating 10 Feb, 2014 Views: 2046 Comments: 0
document How do I reset Internet Explorer to default settings?
*Disclaimer: Owens is not responsible for personally owned devices or software. Download software at your own risk. For safe computing, always download software from reputable sites. Instructions to reset Internet Explorer 8 to Default Settings can be found on Microsoft's website:...
rating 25 Mar, 2014 Views: 1557 Comments: 0
document How do I see what software I can download from Zenworks?
1. Click on the Start button and then click on All Programs. 2. Click on the Novell ZENworks folder and then on the ZENworks Application Window. 3. The ZENworks Configuration Management window will appear. 4. The available software will be displayed in the ZENworks Window.
rating 31 Jan, 2014 Views: 567 Comments: 0
document How do I take a screenshot (picture of my computer screen) using Windows Vista or Windows 7?
1. Click the window you would like to capture. 2. Press Alt + Print Screen (Print Scrn) by holding down the Alt key and then pressing the Print Screen key. The Print Screen key is near the upper-right corner of your keyboard. (Depending on the type of keyboard you have, the exact key names on...
rating 19 Nov, 2013 Views: 24713 Comments: 0
document How do I take a screenshot (picture of my computer screen) using Windows XP?
1. Click on the window you would like to capture. 2. Press Ctrl + Print Screen (Print Scrn) by holding down the Ctrl key and then pressing the Print Screen key. The Print Screen key is near the upper-right corner of your keyboard. (Depending on the type of keyboard you have, the exact key...
rating 19 Nov, 2013 Views: 18844 Comments: 0
document I took Owens Web CPR, and one of the hints was to "Always use your antivirus software to check files before you send them to others". How do I do this? Thank you!
Hello Pamela! Generally you can right click on the file's icon and there will be an option for your anti-virus software to scan the file. Give us a call at (567)661-7120 if you have any more questions! Thanks! Ali ITS Help Desk Owens Community College 567.661.7120 or...
rating 11 Feb, 2014 Views: 749 Comments: 0

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