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document How do I change my printer settings for color to black and white printing?
Click the Start button and then click Control Panel. Click Devices and Printers. Left-click on the printer icon that represents the printer you would like to set-up and then right-click on Printing Preferences. On the Basic Settings tab, select the “Color Mode” drop...
rating 27 Jan, 2017 Views: 689
document How can I prevent encryption viruses such as 'Cryptolocker' and 'Cryptowall'?
ITS Cybersecurity Update: Dear Owens community, Recently a new type of virus, known as "Cryptolocker" and "Cryptowall", has been infecting Owens workstations. Its goal is to encrypt all files on both the local workstation and any user-accessible network drives. The objectives of the virus are...
rating 25 Aug, 2017 Views: 9366
document How do I take a screenshot (picture of my computer screen) using Windows Vista or Windows 7?
1. Click the window you would like to capture. 2. Press Alt + Print Screen (Print Scrn) by holding down the Alt key and then pressing the Print Screen key. The Print Screen key is near the upper-right corner of your keyboard. (Depending on the type of keyboard you have, the exact key names on...
rating 19 Nov, 2013 Views: 185452
document How do I take a screenshot (picture of my computer screen) using Windows XP?
1. Click on the window you would like to capture. 2. Press Ctrl + Print Screen (Print Scrn) by holding down the Ctrl key and then pressing the Print Screen key. The Print Screen key is near the upper-right corner of your keyboard. (Depending on the type of keyboard you have, the exact key...
rating 19 Nov, 2013 Views: 740004
document How do I find my IP address?
1. Click the Start button. 2. Click All Programs. 3. Click Accesories. 4. Click Command Prompt. ​ 5. Type ipconfig and press Enter. 6. Find IPv4 Address and look for the number to the right. Ex. 192.233.105.255 7. Either type exit and...
rating 19 Nov, 2013 Views: 2020
document How do I clear my browsing history in Internet Explorer?
Click Here to watch the instructional video! 1. Click Tools. 2. Select Internet Options. 3. Click Delete. 4. Make sure Preserve Favorites Website data, Temporary Internet files, Cookies, History, and Passwords are checked. Click Delete. 5. Click OK. ...
rating 19 Nov, 2013 Views: 4213
document How do I find out what version of Windows I have?
1. Click Start. 2. Right Click My Computer. 3. Click Properties. 4. Click on the General tab and look under System to find what version of Windows you have.
rating 19 Nov, 2013 Views: 2654
document How do I see what software I can download from Zenworks?
1. Click on the Start button and then click on All Programs. 2. Click on the Novell ZENworks folder and then on the ZENworks Application Window. 3. The ZENworks Configuration Management window will appear. 4. The available software will be displayed in the ZENworks Window.
rating 31 Jan, 2014 Views: 1752
document How do I install or remove individual Microsoft Office programs and components?
*Disclaimer: Owens is not responsible for personally owned devices or software. Download software at your own risk. For safe computing, always download software from reputable sites. Support for installing or removing Microsoft Office programs or components can be found:...
rating 10 Feb, 2014 Views: 8023
document How do I reset Internet Explorer to default settings?
*Disclaimer: Owens is not responsible for personally owned devices or software. Download software at your own risk. For safe computing, always download software from reputable sites. Instructions to reset Internet Explorer 8 to Default Settings can be found on Microsoft's website:...
rating 25 Mar, 2014 Views: 4027

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