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document Suggestions for Formatting FAQ Articles (keeping articles uniform)
FAQs are in Font: Arial; Size :14. Bold font is used instead of quotes for most cases. Ex.  1.  Click Admin Services. Not: 1. Click “Admin Services”. Instructions are clear and concise. Screenshots use Red circles or squares. Shapes used in...
rating 16 Jan, 2014 Views: 142 Comments: 0
document How do I request access for my department to create FAQs?
Contact the IT Help Desk and we will put in a eHelpDesk ticket to have access created and a category assigned to your department.
rating 18 Mar, 2014 Views: 66 Comments: 0

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