Owens FAQ
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document How do I install Java?
*Disclaimer: Owens is not responsible for personally owned devices or software. Download software at your own risk. For safe computing, always download software from reputable sites. Java can be found on their website: http://www.java.com/en/download - follow the instructions provided.
11 Feb, 2014 Views: 550
document How do I enable ActiveX for internet Explorer?
    Open the Tools menu and select Internet Options. Click on the Security Tab. Select Internet from the Select a zone . . .  box. Click the Custom level... button. Scroll down to ActiveX and ensure that all ActiveX plug-ins are set to Prompt. Click the OK button. Click the OK...
19 Sep, 2012 Views: 598
document How do I enable Java?
 Please refer to the official guide here: How do I enable Java in my web browser?
20 Sep, 2012 Views: 521
document I am having problems connecting to the Owens wireless network. Are there settings I can check on my computer that may help me to resolve this issue?
If certain settings on your computer are not correct, it could be preventing you from accessing Owens wifi.  Here are a few easily accessible settings you can check: 1.  Are the date and time on your computer set correctly?  The Owens wireless is a secure network...
19 Sep, 2012 Views: 521
document How do I connect to the Owens wireless network?
*Disclaimer: Owens is not responsible for personally owned devices or software. Download software at your own risk. For safe computing, always download software from reputable sites. Note:  Please make sure that your system is fully updated and you have anti-virus software installed. If...
11 Feb, 2014 Views: 679
document I have a Macintosh laptop and I would like to sign on to the Owens wireless network. Are there any special requirements for Macintosh users? Do I need to have an anti-virus installed?
*Disclaimer: Owens is not responsible for personally owned devices or software. Download software at your own risk. For safe computing, always download software from reputable sites. Although there aren’t any restrictions currently in place for Macintosh computers connecting to the...
11 Feb, 2014 Views: 543
document I am being asked to update Cisco Clean Access Agent to the newest version and even after updating it still refuses the certificate. What can I do to fix this?
*Disclaimer: Owens is not responsible for personally owned devices or software. Download software at your own risk. For safe computing, always download software from reputable sites. The Cisco Clean Access Agent is no longer in use.  To uninstall the software go to Start -> Control...
11 Feb, 2014 Views: 566
document I am still not getting redirected to Campus wireless page after turning off/allowing an exception in pop-up blocker for site. What should I do?
First, verify you have updated anti-virus and spyware software. Then scan for worms, viruses, and spyware (these can cause problems when connecting to networks). Verify your anti-virus and spyware software are up to date and run a system scan. If you are still...
25 Sep, 2012 Views: 546
document I have been able to connect to OCWIFI before, but now I am unable to. (Error can not resolve occwifi or page can not be displayed) What can I do?
Try to cleaning your cookies and cache: In Firefox: Click Tools Clear Recent History >  make sure cookies and cache are marked and change the drop down to everything and click Clear Now. In Internet Explorer: Click Tools...
25 Sep, 2012 Views: 534
document I am getting an error message about "Security Certificate Revocation" and am unable to log-in. What can I do?
This problem is caused by an issue with Internet Explorer. To resolve this issue, follow these steps: Open Internet Explorer. From the Tools menu, select Internet Options and then click on the Advanced tab. Scroll down the list of options until you reach the Security...
25 Sep, 2012 Views: 606

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