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folder NetMail Archive Reference Guide (24)


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document Why am I no longer able to delete all of messages in my GroupWise trashbin?
If your mailbox is 90% full or above, please contact the Help Desk and we will put a ticket in to have our email administrator increase your mailbox size.  Waiting until your mailbox is completely full will cut users off from sending or receiving new emails.
11 Feb, 2014 Views: 479
document I am trying to set up my GroupWise email on my mobile device. What are the Incoming/Outgoing mail server settings?
If you are trying to set up GroupWise email on a mobile device, please contact the IT Help Desk at (567)661-7120. We will take your information and someone will contact you to set up an appointment.  To have GroupWise on a mobile device, you will be required to sign a document...
05 Oct, 2012 Views: 664
document How can I setup a forwarding rule in Omail+ to forward messages in my Omail+ account to my Owens faculty/staff GroupWise email account?
1.  From the Omail+ tab, once you have accessed your student/alumni email account, click Settings in the upper right-hand corner of the window.  2.  In the settings screen, click Forwarding and  POP/IMAP.  3.  Click on Forward a copy of incoming...
05 Oct, 2012 Views: 562
document I have multiple email accounts at Owens Community College. Can you tell me what each is used for?
If you are a faculty/staff member your email account will be:  firstname_lastname@owens.edu.  This account can be accessed using the desktop GroupWise email client or GroupWise WebAccess from the Ozone portal (internet).  If you are an alumni or student as well, your email address...
19 Sep, 2012 Views: 554
document I am receiving a lot of spam (unwanted) e-mails. How do I add an email address to my Junk List in GroupWise?
1.  Right click on the spam email. 2.  Select Junk Mail and Junk Sender...   3.  Make sure Junk email from this address, Move item to the Junk Folder, and Enable Junk List are selected. 4.  Verify that the Sender address is listed. ...
29 Nov, 2012 Views: 572
document How do I enable notifications in GroupWise?
1. In Groupwise, click Tools and then select Options from the menu. 2. Click Environment. 3. Click the General tab and then make sure Launch Notify at startup is checked. 4. Click OK. 5. Click Tools and then...
15 Oct, 2012 Views: 624
document When I sign on to GroupWise through the web access client, it doesn’t look right. How do I fix this?
*Disclaimer: Owens is not responsible for personally owned devices or software. Download software at your own risk. For safe computing, always download software from reputable sites. GroupWise web access client IE compatibility view:   This is caused by Internet Explorer...
10 Feb, 2014 Views: 804
document I have all kinds of different icons in GroupWise. What do they all mean?
Icon Description * In Remote or Caching mode, indicates that the item has been queued, but the queue has not been uploaded. After the item has...
22 Mar, 2013 Views: 330
document What is NetMail Archive?
NetMail Archive is a repository of each employees GroupWise emails.
11 Feb, 2014 Views: 350
document How far back are messages stored in the archives?
Messages are stored as far back as 3 – 7 years depending on how long the employee has worked at Owens.
19 Jul, 2013 Views: 300

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